Privacy Policy

Information We Collect

We collect information in the following ways:

Information You Provide

You may provide personal information when you:

• Create an account
• Request an excavator quotation or place an order
• Sign up for our newsletter
• Contact our customer service team
• Participate in surveys, promotions, or giveaways

This information may include your name, email address, phone number, billing and delivery address, company details, delivery-site and access information, order correspondence, and payment details processed by our payment providers.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on pages
• Cookies and tracking data

This helps us improve your browsing experience and maintain website functionality.

How We Use Your Information

We use the information we collect to:

• Prepare quotations and process excavator orders
• Coordinate heavy-equipment transport and send delivery updates
• Respond to customer inquiries and support requests
• Send marketing emails if you have opted in
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with legal requirements

Information Sharing

We do not sell or trade your personal information to third parties. We may share your information only with trusted service providers who help us operate our website or fulfill your orders, such as:

• Payment processors
• Heavy-equipment transport and logistics partners
• Email communication platforms
• Website analytics providers

These partners are required to keep your information confidential and use it only for the services they provide.

We may also disclose your information if required by law or to protect our rights, safety, or property.

Data Security

We take appropriate technical and organizational measures to protect your information. While we strive to safeguard your data, no method of online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data
• Limit or object to certain data processing activities

To exercise any of these rights, please contact us.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve website performance. You can adjust your browser settings to refuse cookies if you prefer.

Third Party Links

Our website may include links to third party websites. We are not responsible for the privacy practices of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or need help with your privacy rights, please contact us: