Shipping Policy
Weteex / Teextees, operated by Gooba Global LTD (company number 13107870), coordinates specialist heavy-equipment transport with clear delivery quotations, realistic timing, and site-access requirements confirmed before dispatch.
Confirmed Scheduling
Delivery is scheduled after cleared payment, machine preparation, and confirmation that the destination can safely receive the excavator.
Clear Transport Pricing
The applicable delivery charge, or confirmation that delivery is included, is provided before your order is finalised.
Specialist Transport
Excavators are moved using transport appropriate to their dimensions, weight, destination, and unloading requirements.
Delivery Timelines
Delivery timing varies by machine, preparation requirements, destination, permits, and carrier availability. Your estimated schedule is confirmed in writing before dispatch.
Delivery Pricing
- Transport is quoted for each excavator and delivery destination
- The quotation states whether delivery is included in the machine price
- Special permits, escorts, cranes, or unloading services may cost extra
Order Tracking
- Dispatch confirmation is sent when the machine leaves its collection point
- Carrier or driver updates are provided when available
- Estimated delivery timing is confirmed before dispatch
- Delays outside our reasonable control are communicated promptly
Delivery Site Requirements
- The buyer must provide an accurate delivery address and contact person
- The site must have suitable access, clearance, and ground conditions
- The buyer must disclose access restrictions before transport is booked
- Safe unloading equipment and personnel must be available if not included
Delivery Inspection & Safety
- Suitable specialist transport is used for heavy machinery
- Inspect the excavator before signing the delivery document
- Record visible transport damage on the delivery document immediately
- Contact us promptly with photographs if damage is discovered
Need Help With Shipping?
If you have questions about an excavator delivery, site access, unloading, or an existing transport booking, reach out to our support team: